Shipping policy
Shipping Policy
Welcome to Auralis Attire. We appreciate your trust in our brand and are committed to delivering high-quality products with a smooth shopping experience. Please review our shipping policy below.
Order Processing
All of our products are made to order through our trusted production partner, Printify.
- Production Time: 2–7 business days
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been produced and shipped, you will receive a shipping confirmation email with tracking information.
Please note that production begins shortly after an order is placed, so changes or cancellations may not always be possible.
United States
- Production: 2–7 business days
- Standard Shipping: 2–5 business days
- Estimated Total Delivery: 4–12 business days
International Orders
- Production: 2–7 business days
- Shipping: 7–21 business days
- Estimated Total Delivery: 9–28 business days
Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated automatically at checkout based on your destination, order size, and shipping method.
Any free shipping promotions will be clearly displayed on our website when available.
Order Tracking
As soon as your order ships, you'll receive a confirmation email containing your tracking number. Please allow up to 48 hours for tracking information to update.
International Shipping
We proudly ship to customers worldwide.
Please note that international orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address at checkout.
If you notice an error after placing your order, please contact us immediately. While we'll do our best to update your order before it enters production, we cannot guarantee changes once processing has begun.
Additional shipping charges resulting from incorrect or incomplete addresses are the customer's responsibility.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date or within 48 hours of receiving a damaged package.
To help us resolve the issue quickly, please include:
- Your order number
- Photos of any damaged item(s) and packaging (if applicable)
- A brief description of the issue
We'll work with our production and shipping partners to find the best possible solution.
Contact Us
If you have any questions regarding your order or our shipping policy, we're here to help.
contact us via : https://auralisattire.store/pages/contact
Thank you for choosing Auralis Attire. We appreciate your support and look forward to delivering premium apparel you'll love.